SHIPPING & DELIVERY
We have necessary inventory for all the items, to make sure that we can generally ship the goods within 24 hours. What ’s more, all products are directly shipped to customers’ address directly by DHL, UPS, TNT, FedEx within 2-7 work days.
All the products will have multiple tested and will packaged before shipping.
RETURNS & REPLACEMENTS
Return of goods and refund will be arranged if the following situations occur:
- Within 3 days after receipt of the products, customers find that they do not like the items, or buy them wrongly, or receive wrong models, or do not know how to use etc.
- Within 3 days after receipt of the products, customers find that packages are damaged in delivery, please promptly take photos of them and let the shipping company stamp on it when goods arrive.
- Within 3 days after receipt of the products, customers find that packages are good in delivery but there are some damaged items or even cannot be used, please send us pictures taken when they arrived and damaged products photos as evidence.
- Within 30 days after receipt of the products, quality problems occur under normal use
The above four cases, we support return of goods and refunds when customers ensure the good appearance of our products without any damage and without affecting the secondary sales.
If the damage is caused in transit, we also offer return and refunds.
Within 3 days after receipt of the products, regardless of whether the items have quality problems, return of goods is acceptable. (except the man-made damage ones)
Customers can also return or refund part of the goods, if part of the goods are returned, we will only refund the cost of this returned part.